Legal & Privacy

Last updated: 18/11/2025


This page explains how Boatswains at The Kings Arms (“we”, “us”, “our”) uses your information, the terms for using our website, and other important legal information.

1. Who we are

Business name: Boatswains at The Kings Arms
Address: 18–20 Fore Street, Salcombe, Devon, TQ8 8BU
Telephone: 01548 842202
Email: info@boatswainsattheka.com

Legal entity: Milton’s of Salcombe
Registered office: Marsland Nash, Newton abbot
Company number: 06203355
VAT number: 791 0391 28

2. Website terms of use

By using www.boatswainsattheka.com, you agree to these terms.

  • The website content (text, images, menus, offers etc.) is provided for general information only.
  • We try to keep information accurate (e.g. menus, prices, offers, opening times), but it may change at short notice.
  • Always contact us directly to confirm details or to make a booking.

Intellectual property

Unless stated otherwise, all text, photographs, logos and other content on this site belong to us or are used with permission. You must not copy, reuse or distribute any content without our consent.

Links to other sites

We sometimes link to other websites (for example, online booking, social media, review sites). We are not responsible for the content or privacy practices of those sites.

Our liability

We are not responsible for any loss or damage arising from your use of this website, except where the law does not allow us to exclude or limit our liability.

If you do not agree with these terms, please do not use this website.

3. Reservations & third-party services

You can book a table by:

  • Calling us on 01548 842202, or
  • Using our online booking link, which is provided by a third-party reservations/service provider (currently Dojo / web.dojo.app).boatswainsattheka.com

When you make an online booking, your personal data is processed in that booking system as well as by us. Please also read the privacy or cookie information provided on the booking pages themselves, as they are operated by that third party.

We may receive booking details (such as your name, contact details, party size, time and date of booking) from this provider in order to manage your reservation.

4. Privacy notice (UK GDPR)

We take your privacy seriously and comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.ICO

What information we collect

We may collect:

  • Contact details – name, email address, phone number and any information you choose to send if you email or call us.
  • Booking information – date, time, party size and special requests via our bookings partner or directly by phone/email.
  • Technical information – limited technical information from your browser and device, such as IP address, pages visited and approximate location, collected by our website hosting provider and any analytics tools in use.

We do not deliberately collect special category data (e.g. health data) via the website, except where you choose to tell us about dietary requirements or allergies when booking or making an enquiry.

How we use your information

We use your information to:

  • Respond to enquiries
  • Manage table reservations and events
  • Provide and improve our website
  • Meet our legal obligations (for example, tax and accounting rules)

Lawful bases

We rely on the following lawful bases under UK GDPR:

  • Contract – to take steps at your request (e.g. manage a booking or enquiry)
  • Legitimate interests – to run and improve our business and website, where these interests are not overridden by your rights
  • Legal obligation – where we must keep certain records for legal or regulatory reasons

Sharing your information

We may share your data with:

  • Our website/IT and hosting providers who help us operate the website
  • Our reservations/booking provider (for online bookings)
  • Professional advisers (e.g. accountants) where necessary
  • Authorities, if required by law

We do not sell your personal data.

How long we keep your data

We keep:

  • General enquiries: usually up to 12 months
  • Booking records: usually up to [X years] after your visit (to comply with tax, accounting or licensing obligations)

We may keep information longer if required by law or to resolve disputes.

Your rights

Under UK GDPR, you have the right to:ICO+1

  • Access your personal data
  • Ask us to correct inaccurate information
  • Ask us to delete your data in certain circumstances
  • Restrict or object to our processing in certain circumstances
  • Withdraw consent where we rely on consent
  • Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we use your data

To exercise your rights, contact us at: info@boatswainsattheka.com

You can find more information about your rights and how to complain on the ICO website: ico.org.uk.ICO

5. Cookies

Our website and its hosting platform use cookies and similar technologies. Cookies are small text files stored on your device.

Types of cookies we use

The categories are:

  1. Strictly necessary cookies
    These are needed for the site to work properly (for example, security, load-balancing, or remembering basic settings). They do not require consent.    ICO+1
  2. Functional / preference cookies
    These help improve your experience (for example, remembering preferences or improving performance).
  3. Analytics / performance cookies (if enabled)
    These help us understand how visitors use our site (for example, which pages are visited most), so we can improve it. Where these are not strictly necessary, we will seek your consent via a banner or settings.

Third-party services, such as our booking provider or embedded content, may also set cookies when you interact with them. Please refer to their cookie or privacy information for details.

Managing cookies

You can:

  • Use your browser settings to block or delete cookies; and
  • (Where available) use the cookie banner or settings on our site to accept or reject non-essential cookies.

Please note: blocking some cookies may affect how the site functions.

6. Accessibility

We want our website to be as accessible as reasonably possible.

We aim to:

  • Use clear language
  • Maintain good colour contrast
  • Make key information available as text
  • Make contact details easy to find

If you have difficulty using this website or need information in another format, please contact us:

We’ll do our best to help and to improve the site where we can.

7. Allergens and dietary information

We take food allergies and dietary requirements seriously.

  • Please always speak to a member of staff before ordering if you have any allergies or dietary needs.
  • Our menus and kitchen may contain allergens; we cannot guarantee that any dish is completely free from allergens.

The information on this website is for guidance only; recipes and suppliers can change.

8. Changes to this page

We may update this page from time to time to reflect changes in the law or how we operate. The “Last updated” date at the top will show when it was last changed.

If the changes are significant, we may also highlight them on the website.